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Authenticom
Client Portal
Polling Service Request Form
Please fill in the form as completely as possible.   Fields in red are mandatory.   We cannot process your order without them.
Client information:
Client:
Client e-mail:
       copy me
Dealership contact information:
Dealership Name:
Dealer ID:
Telephone:  
Address:
City: State: ZIP Code:  

 

Dealer Contact Information: DMS System Administrator:
Name: Name:
Phone:   Phone:  
Cell: Cell:
E-mail:
       copy me		 E-mail:
       copy me
The dealer contact is a person at the dealership that we may contact regarding our services for the dealership (typically the user).
The DMS system administrator is our contact for technical issue resolution; like username/password setup or network troubleshooting.
Is this a one-time poll or a recurring poll?
If this is a recurring poll, please provide us with a frequency (e.g. Daily, Weekly, Monthly)
  One-time poll
Recurring poll
If you have a broadband connection to your DMS system, please list your global/external IP address, not your local/internal IP address.  If you do not TCP/IP configuration, click here for online assistance.
Primary modem number:   IP address:
Secondary modem number:  
Port number:
DMS System:
R&R
ADP
Other
Polling setups for DMS systems other than Reynolds & Reynolds or ADP may be subject to an additional fee.

Please set up a specific (not shared) account in your DMS system.
Enter the user name and password for this account; please be mindful of capital letters: R&R systems are usually all caps, and ADP are usually lowercase.
User Name:
Password:
We need access to the following accounts in your DMS system.
Please make sure that we have access to the following functions in all accounts:
Reynolds & Reynolds: ADP:
6900, 6910, 7601, 7602 'USR' (User Special Routine)
'ENG' (English Statement Processors)
Store menu # / -A account:
F&I menu # / -FI account:
Sales menu #:
Service menu # / -S account:

Type of data to process:
Sales data
Service data
Customer Name
Used Inventory
New Inventory
Special Order Parts data
Service Appointments
Phone Type Indicator
Data history start dates:
Sales:
Service:

Notes:
Questions?  email us at production@authenticom.com
Copyright © 2005 Authenticom. All rights reserved.
Revised: 2/1/2005