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Authenticom
Client Portal

Polling Service Request Form
 required fields
Client Information
 Client Account Code

  
Client Email
If you’re unsure of your client account code it can be located on your invoice under client id or call (608) 796-1167 and we can look it up.
 Client Name

 
Email Copy Of Order
Dealership Information
Dealer ID

 Dealership Name  
Telephone  
Dealership Contact Information
 Name  
 Phone   
Cell  
Email
Email Copy Of Order
The dealer contact is a person at the dealership that we may contact regarding our services for the dealership (typically the user).
 Address  
 City  
 State  
 Zip Code  
DMS System Administrator Information
 Name  
 Phone   
Cell  
Email
Email Copy Of Order
The DMS system administrator is our contact for technical issue resolution; like username/password setup or network troubleshooting.
Polling Information
 Polling Frequency


 Polling Recurrence

 Weekly Recurrence


 Recurring Date
 DMS System










 Other DMS  
Polling setups for DMS systems other than Reynolds & Reynolds or ADP may be subject to an additional fee.
 EDS Company #  
 EDS Library #  
 Collection Method


If you have a broadband connection to your DMS system, please list your global/external IP address, not your local/internal IP address. If you do not know your TCP/IP configuration, click here for online assistance.
 Primary Modem Number
Secondary Modem Number  
 IP Address  
Port Number
 FTP Site
 VPN-IP Address  
 VPN Client
 VPN-User Name  
 VPN-Password  
 DMS IP Address  
 DMS Port Number  
DMS Login Information

Please set up a specific (not shared) login for your DMS system.

Enter the user name and password for this account; please be mindful of capital letters: R&R systems are usually all caps, and ADP are usually lowercase.

 User Name  
 Password  
DMS Access Information


We need access to the following accounts in your DMS system.

Please make sure that we have access to the following functions in all accounts:

Reynolds & Reynolds 6900, 6910
Store menu #
F&I menu #
Sales Menu #
Service Menu #
ADP USR' (User Special Routine)
'ENG' (English Statement Processor)
-A account
DMS Data Information Data History Start Dates
 Type of Data to Process





 
Sales  
Service  

Please indicate any other information or requirements here.