Build a Career at Authenticom

Join a thriving company on the cutting-edge of Data Services in the Automotive Industry. Along with a stellar team of professional, knowledgeable and dedicated team members, you could have a solid future with Authenticom—located in one of US News and World Report's 'Best Places to Live.' Apply Today!

Employee Benefits

  • Competitive Salaries and Wages
  • Medical and Dental Reimbursement
  • Life Insurance
  • Short and Long-Term Disability
  • 401k
  • PTO and Holiday
  • Unlimited Advancement Opportunities

Positions

Click position name below to see a description.

Director of ProductionNow Hiring

Description

The ideal candidate for this position will have a Bachelors/Masters degree and 3+ years of management experience in a client service setting. Strong communication, time management and leadership skills are a must. Technical background and experience in the automotive or data services industry is helpful.

Salary is based upon experience and includes a full-benefits package.

Responsibilities

  • Ensure relationships with DMS providers and large dealer groups are healthy and effective
  • Provide visibility into productivity to the Executive Team
  • Monitor departmental productivity and collaborate with managers on improvements as needed
  • Handle all escalated client complaints and work with Team Members to resolve the situation
  • Mentor managers on handling staff and client issues
  • Review and approve process change requests for department
  • Lead and participate in recruitment efforts for department
  • Coordinate training of new employees
  • Manage security agreements for dealerships
Sales ExecutiveNow Hiring

Description

The ideal candidate will have a Bachelors/Associates degree and 2+ years of Sales Executive experience; excellent communication, negotiation and presentation skills; proven ability to manage multiple projects at a time while paying strict attention to detail; experience in delivering client-focused solutions based on customer needs; and demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organization.

Salary is based upon experience and includes a full-benefits package.

Responsibilities

  • Identify and develop relationships with prospects
  • Maintain relationships with clients by providing support and recommending new opportunities
  • Identify product improvements and new products by remaining current on industry trends and market activities
  • Prepare sales reports by collecting, analyzing and summarizing findings
  • Maintain quality service by establishing and abiding by organization standards
  • Handle contract negotiation and initial accounting setup
  • Maintain professional and technical knowledge
Inside Sales RepresentativeNow Hiring

Description

The ideal candidate for this position will have a Bachelors/Associates degree and 2-3 years of experience in sales or telesales; exceptional communication and presentations skills; demonstrated ability to convert prospects and close deals; ability to build and maintain lasting relationships with customers, solid experience in opportunity qualification, pre-call planning, call control, account development and time management; and be able to work individually as well as part of a team. Ability to occasionally travel and attend sales events is required.

Salary is based upon experience and includes a full-benefits package.

Responsibilities.

  • Identify and contact key decision makers within targeted leads
  • Collaborate with Sales Director and Account Managers to determine strategic sales approaches
  • Create and deliver qualified opportunities to Account Managers
  • Cross-sell and up-sell to current clients
  • Maintain and expand the company’s database of prospects
  • Manage and convert inbound prospect calls into sales
  • Assist in creating RFP responses to potential clients
  • Investigate and troubleshoot customer service issues
Account ManagerNow Hiring

Description

The ideal candidate for this position will have a Bachelors/Associates degree with 2+ years of account management experience; excellent communication, negotiation and presentation skills; demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organization; experience in delivering client-focused solutions based on customer needs; and proven ability to manage multiple projects at a time while paying strict attention to detail.

Salary is based upon experience and includes a full-benefits package.

Responsibilities

  • Operate as the point of contact for all customer matters
  • Build and maintain strong, long-lasting customer relationships
  • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to stakeholders
  • Forecast and track key account metrics
  • Identify and grow opportunities and collaborate with Sales Team to ensure growth attainment
Product ManagerNow Hiring

Description

The ideal candidate will have a Bachelors/Masters degree and 7+ years of experience in product management; strong time management and leadership skills; excellent communication, negotiation and presentation skills; and Data Services or Automotive Industry experience.

Salary is based upon experience and includes a full-benefits package.

Responsibilities

  • Provide complete product oversight in all facets
  • Ensure strong customer satisfaction of the product
  • Coordinate efforts between departments in relationship to product needs
  • Work with the Executive Team on long-term vision and execution to make that vision a reality
Human Resource GeneralistNow Hiring

Description

The ideal candidate will have a Bachelors/Masters degree in Human Resource Management or directly related field and 5+ years of experience in Human Resources or recruitment. Must be proficient with Microsoft Office programs with intermediate Microsoft Excel skills.

Salary is based upon experience and includes a full-benefits package.

Responsibilities

  • Manage hiring processes and recruitment efforts
  • Maintain appropriate human resource data and records
  • Serve as an expert on all relevant company policies, procedures and programs
  • Counsel managers and senior staff on Human Resource strategies, departmental organizational issues and personnel issues
  • Design, develop and implement organizational development initiatives focused on improving performance, productivity and team cohesiveness
.NET / SQL DeveloperNo Open Positions

Description

The ideal candidate for this position will have a Bachelors/Associates degree in a technological or related field, or equivalent experience and three or more years of experience with: Microsoft Visual Studio .Net using ASP.Net, VB.Net and C#; Microsoft SQL Server 2012 is preferred. Have experience with Subversion, Microsoft Visual Source Safe, Perl Scripting and File Manipulation Tools are a plus. Effective time management and prioritization skills are essential. We will consider recent college graduates.

Salary is based upon experience and includes a full-benefits package.

Responsibilities

  • Current website pages using ASP.Net (VB), HTML, CSS stylesheets and JavaScript
  • XML Web Services, Windows Forms Applications, Windows Console Applications and Windows Services Applications using VB.Net or C#
  • Technical documents which are used to create and maintain our applications
  • SQL Server stored procedures used to retrieve, update, insert and delete data from .Net Applications using ADO.Net
  • Be a technical resource for our Production department
DBA / SQL DeveloperNo Open Positions

Description

The ideal candidate for this position will have a Bachelors/Associates degree in database administration and three or more years of experience in the following: Administrating Microsoft SQL Server in a multi-server fail over cluster environment; and Microsoft SQL Server installation, configuration, administration and maintenance. Effective time management and prioritization skills are essential. We will consider recent college graduates.

Salary is based upon experience and includes a full-benefits package.

Responsibilities

  • Installation and configuration of Microsoft SQL Server 2012 in a Microsoft Windows Operating System (Windows Server 2008, Vista, Windows 7)
  • Microsoft SQL Server security administration, manage backups and maintain indexes
  • Develop databases and maintain stored procedures, views, user defined functions, SQL profiles, DB tuning advise, activity monitoring, SQL Server agent, DBCC commands and SSIS packages
Client Service RepresentativeNow Hiring

Description

The ideal candidate must have a high school diploma or equivalent. An associate degree or higher, previous customer service experience and familiarity with Microsoft Office products are a plus. Desired skillsets include: work well independently and as part of a team; have a high degree of organization, accuracy and attention to detail; excellent verbal and written communication skills; manage time effectively; interact professionally with a wide variety of people; demonstrate excellent customer service skills; and ability to troubleshoot and resolve issues effectively.

Salary is based upon experience and includes a full-benefits package.

Responsibilities

  • Process client orders
  • Monitor results and troubleshoot errors of the nightly data polling operations
  • Audit data output and files for completeness
  • Answer incoming client phone calls and provide support for any issues or questions that may arise

Authenticom is an Equal Opportunity Employer. For immediate consideration, please send cover letter, résumé and salary history in confidence to:

Authenticom, Inc.
Attn: Human Resources
400 Main Street, Suite 300
La Crosse, WI 54601
Email: hr@authenticom.com

No phone calls please.