Focus on your most valuable asset – your customer.

• How usable is the data in your Data Management System (DMS)?

• Do you have your customers' current address and phone numbers on file?

• Do you need bi-directional connectivity with your Customer Relationship Management (CRM) system or other third-party applications?

• How are you handling federal and state Do Not Call mandates?

Our polling services answer these questions and more.  By connecting directly to your DMS using state-of-the-art security protocols, we can extract dealership sales, inventory, service history, and customer name files to make that data available to your applications.  Data is delivered accurately and in a timely fashion – in any data format you require.

We can perform optional address cleansing and data enhancement services on your extracted data such as:  CASS™ standardization, National Change of Address (NCOA) processing, Phone Append, Email Append, Do Not Call append, Phone Type Indicator append, and VIN Explosion.  These services provide tremendous value to any direct mail, email, or telemarketing campaigns.

Our DMS Update or "pushback" service allows us to extract customer name files from your ADP or Reynolds & Reynolds DMS, perform address cleansing and data append services, and "push" the data back into your DMS.  Although complex sounding, this is done behind the scenes – no need for you to handle the data directly.  You will be able to rely on accurate customer data; communicating with your customers has never been as easy!

• You can apply:  CASS standardization, NCOA processing, Phone Append, Do Not Call append, and Email Append prior to "pushback".

• After the DMS Update process is complete, we perform an in-depth analysis, ensuring all data was pushed back to the DMS correctly and no corruption of data occurred.

• We are bonded and insured up to $3M by an "AM Best A rated carrier".

• Discounted quarterly and monthly subscription services are available.